You need to become comfortable being in front of people – be that virtually or in real life. Confidence is something you learn through practice, not something you just have.
Be authentic. The more of a real human you are, the more your customers will build a relationship with you, your company and your mission.
Work on creating credibility by being involved with industry bodies, organisations and publications.
Share any speaking events or interviews on your social media channels to show your expertise to a wider audience.
If all your customers are familiar and connect with you, you won’t be selling your product to them. It will be more like a friend giving them a recommendation.