Blondes Cruelty-Free Eatery in East Yorkshire has been a shining example of how you can really bond with your customers during this lockdown period – and even create a relationship with people who don’t even know you yet, so that new customers really want to do business with you when you re-open.

Lisa looks at how Blondes have done such a great job in keeping their cafe’s community going whilst they are closed, and shares one of the best lockdown Facebook videos you will see from a small business.  And of course, there are also lessons to learn in how we approach social media in general when things return to normal.